Shipping & Delivery

Shipping Locations: We currently ship orders from the Netherlands to the following regions:

  • Europe

  • United Kingdom

  • United States

  • Rest of the World (ROW)

Shipping Carrier: All orders are shipped via DHL Express Worldwide, offering a reliable and fast service to ensure your order arrives on time.

Shipping Costs:

  • Europe: €10

  • United Kingdom: €15

  • United States: €15

  • Rest of the World (ROW): €20

Shipping Times:

  • Europe: 2-5 business days

  • United Kingdom & United States: 3-7 business days

  • Rest of the World (ROW): 5-10 business days

Please note that shipping times are estimates and may vary depending on local customs and delivery services in your area.

Returns Policy

Return Period: We offer a 14-day return policy from the date of delivery. If you are not fully satisfied with your purchase, you may return the item(s) within 14 days for a full refund or exchange.

Return Conditions:

  • Items must be returned in their original condition, unused, and in their original packaging.

  • Any items that are damaged, used, or not in their original condition will not be eligible for a refund.

Return Process:

  1. Contact our customer service at [your email] to initiate a return.

  2. After receiving return approval, ship the item(s) back to the provided return address.

  3. Once we receive and inspect the returned item(s), we will process your refund within 7 business days.


Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the product is faulty or incorrect.

Please note that the original shipping fees are non-refundable.

For any questions or concerns regarding your shipment or return, please contact our customer service team at contact@bythewren.com.

Shipping Locations: We currently ship orders from the Netherlands to the following regions:

  • Europe

  • United Kingdom

  • United States

  • Rest of the World (ROW)

Shipping Carrier: All orders are shipped via DHL Express Worldwide, offering a reliable and fast service to ensure your order arrives on time.

Shipping Costs:

  • Europe: €10

  • United Kingdom: €15

  • United States: €15

  • Rest of the World (ROW): €20

Shipping Times:

  • Europe: 2-5 business days

  • United Kingdom & United States: 3-7 business days

  • Rest of the World (ROW): 5-10 business days

Please note that shipping times are estimates and may vary depending on local customs and delivery services in your area.

Returns Policy

Return Period: We offer a 14-day return policy from the date of delivery. If you are not fully satisfied with your purchase, you may return the item(s) within 14 days for a full refund or exchange.

Return Conditions:

  • Items must be returned in their original condition, unused, and in their original packaging.

  • Any items that are damaged, used, or not in their original condition will not be eligible for a refund.

Return Process:

  1. Contact our customer service at [your email] to initiate a return.

  2. After receiving return approval, ship the item(s) back to the provided return address.

  3. Once we receive and inspect the returned item(s), we will process your refund within 7 business days.


Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the product is faulty or incorrect.

Please note that the original shipping fees are non-refundable.

For any questions or concerns regarding your shipment or return, please contact our customer service team at contact@bythewren.com.

mohair

The mohair blanket is a soft, voluminous blanket with a welcoming tactility, hand-woven using the finest mohair with added wool for greater body and increased longevity. Our Artisans follow centuries-old tradition working the Angora fibres into superlatively soft blankets. Smooth and lustrous in texture, each is breathable and lightweight, crease - resistant and kind to sensitive skin.

As a naturally renewable resource needing no chemical treatment, mohair goes gently on the earth in its production while providing strength and resilience when spun into yarn.

newsletter

mohair

The mohair blanket is a soft, voluminous blanket with a welcoming tactility, hand-woven using the finest mohair with added wool for greater body and increased longevity. Our Artisans follow centuries-old tradition working the Angora fibres into superlatively soft blankets. Smooth and lustrous in texture, each is breathable and lightweight, crease - resistant and kind to sensitive skin.

As a naturally renewable resource needing no chemical treatment, mohair goes gently on the earth in its production while providing strength and resilience when spun into yarn.

newsletter

mohair

The mohair blanket is a soft, voluminous blanket with a welcoming tactility, hand-woven using the finest mohair with added wool for greater body and increased longevity. Our Artisans follow centuries-old tradition working the Angora fibres into superlatively soft blankets. Smooth and lustrous in texture, each is breathable and lightweight, crease - resistant and kind to sensitive skin.

As a naturally renewable resource needing no chemical treatment, mohair goes gently on the earth in its production while providing strength and resilience when spun into yarn.

newsletter